Terms & Conditions
1. A CONTRACT WITH US
1.1 We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm receipt of your order by sending an email to you at the email address you provide in your order form. We will send you a subsequent e-mail once we have started processing your order. Our acceptance of your order begins at this point ("Your order is now being processed") and brings into existence a legally binding contract between us.
2. OWNERSHIP OF RIGHTS
2.1 All rights, including copyright, in this website are owned by or licensed to Britmet. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.
3. ACCURACY OF CONTENT
3.1 We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. Any weights, dimensions and capacities given about the goods are approximate only. Any images displayed are for illustrative purposes only and may not accurately represent the product in question.
4. DAMAGE TO YOUR COMPUTER
4.1 We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
5.1 All orders are subject to acceptance and availability. If the Goods you have ordered are not available within the timescales indicated we will endeavour to inform you as soon as we are aware of any such delays.
6. ORDERING ERRORS
6.1 You are able to correct errors on your order up to the point on which you click on "submit" during the ordering process.
7.1 Prices may be exclusive of VAT at the current rates. VAT will be shown below any carriage charges on the final order.
7.2 Wherever it is not possible to accept your order to buy goods of the specification and description at the price indicated, we will advise you by email, offer to sell you the goods of the specification and description at the price stated in the email and will state the period for which the offer or the price remains valid.
7.3 Any return or cancelation processed, in accordance with our returns policy, on an order that has been price matched or price reduced, the refunded amount will be as a voucher, which you need to use within 28 days.
8. PAYMENT TERMS
8.1 We will charge your credit or debit card for payment upon receipt of your order unless delivery cannot be fulfilled within 30 days. We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods from your credit or debit card then we have the right to cancel the contract and or suspend any further deliveries to you. This does not affect any other rights we may have.
9. DELIVERY CHARGES
9.1 Delivery charges vary according to the type of goods ordered and cannot be refunded.
10.1 Our delivery charges are for deliveries to mainland England, Wales and Scotland (excluding the Highlands). Deliveries are available to other areas; rates on request.
10.2 Deliveries are available to other geographical areas in the United Kingdom; rates on request.
10.3 We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. It is your duty to inform us of any access problems or vehicle restrictions (such as size, height or weight of vehicle) prior to delivery. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence). We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time.
10.4 If no one is present at the time of delivery the goods will not be left unless you have left clear instruction in written form that can be taken away by the carrier.
10.5 At the time of delivery to you:
10.5.1 Please check the goods thoroughly before signing for them.
10.5.2 Shortages and errors at the time of delivery cannot be rectified later.
10.5.3 If any damage is apparent at the time of delivery please notify us immediately by e-mail enclosing, wherever possible, evidence of the damage.
10.5.4 Goods signed for "Unchecked" will be deemed to be received in good condition.
10.5.5 If you have left instructions for the goods to be left in your absence any damages or missing items must be notified to us within 24 hours of delivery enclosing, wherever possible, evidence of the damage or missing items.
10.6 You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
10.7 All of our delivery charges are based on the customer being available to accept the goods. This includes, on large and heavier items, the ability or willingness to manually offload the goods, or having mechanical offloading facilities available (such as a forklift truck). Crane-off or tail-lift facilities may be available on certain orders at an additional cost.
10.8 If you receive a dispatch date, this is not the date of delivery but the date the goods leave. You can expect delivery 24 hours onwards.
11. RISK AND OWNERSHIP
11.1 Once the goods have been delivered to you the risk of any damage to or loss of those goods is passed to you. You will only own the goods once they have been successfully delivered and when we have received cleared payment in full.
12. ACKNOWLEDGEMENT AND ACCEPTANCE OF YOUR ORDER
12.1 You will need to provide us with your e-mail address and we will notify you by e-mail as soon as possible to confirm receipt of your order and e-mail you again to confirm despatch of your order. An acceptance of your order will take place on despatch of the good(s) ordered. Any orders that are cancelled prior to materials being dispatched will incur a 5% admin fee.
13.1 If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we will have no liability to you unless you notify us in writing at our contact address of the problem within 60 days of the date on which you ordered the goods (unless this is not reasonably practicable).
13.2 If you notify a problem to us under this condition, our only obligation will be, at your option:
13.2.1 To make good any shortage or non-delivery;
13.2.2 To replace or repair any goods that are damaged or defective; or
13.2.3 To refund to you the amount paid by you for the goods in question in whatever way we choose.
13.3 Both parties shall only be liable under this contract for losses, which are a reasonably foreseeable consequence of the relevant breach of contract
13.4 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
13.5 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer neither under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
14.1 Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our address at Britmet, Kingfisher House Unit 17, Overthorpe Road, Banbury, Oxfordshire, OX16 4SX or by email to firstname.lastname@example.org and all notices from us to you will be displayed on our website from time to time.
15. CHANGES TO LEGAL NOTICES
15.1 We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.
16. LAW, JURISDICTION AND LANGUAGE
16.1 This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.
17.1 If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
19. THIRD PARTY RIGHTS
19.1 Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.